I am a UK based technology leader working primarily in mobile payments, web service architecture, business intelligence, data warehousing, telecommunication and multichannel customer service sectors. Over 15+ years experience working with clients in utilities, telecoms, retail, travel, logistics, broadcast television, print media and financial services.
"When regard for truth has been broken down or even slightly weakened, all things remain doubtful." - St. Augustine.
Leading development of iOS and Android mobile payment applications.
UI & UX Design
Working with developers, designers and clients to produce compelling apps.
Creating feature rich mobile and responsive websites without compromising on usability.
Identifying industry trends in payments, customers service and mobile technology.
Architecting and implementing solutions to meet requirements on a 5-10 year lifecycle.
Vendor selection, architecture and infrastructure for Business Objects, Oracle BI.
Establishing BI teams, training, planning, BICC and business process reengineering.
Selecting and implementing RDBMS solutions including Microsoft SQL Server and MySQL.
Designing attractive, device-appropriate websites using responsive design and device detection.
Architecting and working with secure web services using SOAP and REST.
Modern Web Standards
Identifying current and future technology trends and front end UI/UX techniques.
Implementing secure payment solutions in a PCI-DSS Level 1 certified environment.
Applying secure payment application standards to native smartphone apps.
Designing secure web sites and web services, mitigating common risks.
Policies and Standards
Developing and applying information security policies and secure coding standards.
Skills / Experience
Broad understanding of the UK telecoms landscape including non-geographic routing, interconnect, intelligent networks, premium services.
Implementation, migration and day-to-day management of telecom billing platforms.
Supplying and managing automated customer service solutions over IVR, SMS, Web and Mobile channels.
Experience on a number of levels including SMS, shortcodes, provisioning, network architecture.
Requirements gathering and analysis, project planning and hands-on delivery in a range of environments.
Experience supplying and working with traditional IVR and natural language / speech recognition services.
Part time photographer, member of the Society of Wedding and Portrait Photographers (SWPP).
Holder of the UK Amateur Radio Advanced licence from Ofcom and the FCC's General licence.
Keen runner having completed a number of half marathons and the London Marathon in 2012.
Strong interest in current affairs, reader of publications including The Economist and The Africa Report.